Free shipping.
Worldwide.
Every CLEO&BLOOM order ships worldwide for free, with full tracking from dispatch to delivery.
No minimum spend. Shipping is on us.
Typical delivery time for most orders.
Follow your order all the way to your door.
Worldwide shipping.
On us.
We ship CLEO&BLOOM orders worldwide, and standard shipping is always free. There is no minimum order value and no shipping fee added at checkout.
Once your order has been dispatched, you will receive tracking information so you can follow your delivery.
Standard shipping is free on every order.
Free shipping applies regardless of your order value.
Tracking details are provided once your order is on its way.
Your plant is packed securely for its journey to you.
Usually with you in
3–7 business days.
Most CLEO&BLOOM orders are delivered within 3–7 business days. Delivery times can vary slightly depending on your destination, local carrier and public holidays.
Follow your order from the moment it is dispatched until it reaches your door.
Delivery times are estimates rather than guaranteed delivery dates. Remote destinations, local carrier delays and public holidays may occasionally affect delivery.
Follow it all
the way home.
Every CLEO&BLOOM order is shipped with tracking. Once your order has been dispatched, you will receive your tracking details so you can follow its journey.
We receive your order and prepare it for shipment.
Once dispatched, your order begins its journey to you.
Use your tracking details to follow your order to your door.
Changed your mind?
You can request a return within 30 days of receiving your order. Returned items must be unused, undamaged and returned in their original condition.
To start a return, contact us with your name and order number. We will send you the next steps.
What can be returned?
- Items returned within 30 days of delivery.
- Products that are unused and undamaged.
- Products returned in their original condition.
- Complete orders or individual eligible items.
What cannot be returned?
- Products damaged after delivery through improper handling.
- Products that show clear signs of use.
- Products that are no longer in their original condition.
If your order arrives damaged, you receive the wrong product or something else is not right, please contact us. We will help you find a solution.
Three simple steps.
Request your return within 30 days of receiving your order and include your name and order number.
We will send you the information you need to return your order.
Pack your return securely and send it back according to the instructions provided.
Returns & refunds.
For standard returns, the direct cost of returning the order is the customer's responsibility.
Once an eligible return has been processed, the applicable amount will be refunded to the original payment method.
Our return policy does not affect any statutory consumer rights that may apply to your purchase.
Wherever home is.
Your favourite greenery shouldn't be limited by where you live. That's why standard shipping is free worldwide.
We're happy to help.
Have a question about shipping, delivery or a return? Get in touch with us.
CONTACT US