CLEO & BLOOM · CUSTOMER CARE

We'd love to
hear from you.

Questions about your order, your prints, or finding the perfect piece for your walls? We're here to help.

GET IN TOUCH

Let's talk
about your art.

Whether it's a question before ordering or a little help with something you've already purchased, we're happy to point you in the right direction.

EMAIL US info@cleoandbloom.com

For order-related questions, please include your order number so we can assist you.

Tell us what's on your mind

Questions, order details or anything you'd like help with.

We'll look into it

Our support team will review your message and get back to you.

We'll help you move forward

From finding the right information to resolving an order issue.

MESSAGE US

How can we help?

Fill in the form below and we'll be in touch.

YOUR NAME

EMAIL ADDRESS

ORDER NUMBER OPTIONAL

WHAT'S YOUR MESSAGE ABOUT?

YOUR MESSAGE

Please do not include payment card information or passwords in your message.

HERE FOR THE LITTLE DETAILS

Good art makes a house feel like home.
Good service makes everything easier.

GOOD TO KNOW

A few things you
might be wondering.

Before sending a message, you might find your answer here.

Where is my order?

Once your prints have been shipped, you'll receive an email with your tracking information. You can use that information to follow your order's journey.

How long does delivery take?

Most orders are typically delivered within 3–7 business days. Delivery times are estimates, not guaranteed dates, and may vary depending on your destination, the carrier and public holidays. Your prints are produced to order before dispatch.

Are your prints made to order?

Yes. Your Cleo & Bloom art prints are freshly printed especially for your order, then carefully prepared for shipping. We want your chosen artwork to feel as personal as the space it's going into.

Do you ship worldwide?

Yes. Standard shipping is free worldwide, with no minimum order value. Tracking information is provided once your order has been dispatched.

Can I return my prints?

You can request a return within 30 days of receiving your order. Eligible items must be unused, undamaged and in their original condition. For standard returns, the direct return shipping cost is your responsibility. Contact us with your name and order number to get started.

What if my order arrives damaged?

If your prints arrive damaged, you've received the wrong item or something else isn't right, please get in touch with us. Include your order number and a description of the issue so we can help find a solution.

Still have a question? We're happy to help.

GET IN TOUCH

YOUR ART, OUR PRIORITY